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AEM + AI Personalization: Delivering the Right Content to the Right Person at Scale

AEM AI Personalization Adobe Real-Time CDP Adobe Target Auto-Target Automated Personalization AEM Edge Delivery Services Adobe Experience Platform AEP Edge Network First-Party Data Third-Party Cookie Deprecation Cloudflare Workers HTMLRewriter GDPR WCAG App Builder Claude API Web SDK alloy.js Core Web Vitals AEM as a Cloud Service Developer Guide

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Getting Started with AEM Universal Editor and AI-Assisted Authoring

Most AEM teams still treat AI as a separate tool authors have to leave the editor to use. The Universal Editor changes that. With App Builder UI extensions and the @adobe/uix-sdk, you can inject AI copywriting, Firefly image variants, and WCAG accessibility scanning directly into the authoring surface as right rail panels and toolbar buttons. This guide covers the full setup: scaffolding with the AIO CLI, registering extensions under aem/universal-editor/1, and wiring server-side Claude API actions so API keys never reach the browser.

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Enhance Customer Service Efficiency with Salesforce Omni-Channel Routing

Introduction In today’s fast-paced business landscape, delivering exceptional customer service across multiple channels is crucial for maintaining a competitive edge. Salesforce, a leading customer relationship management (CRM) platform, offers a powerful solution to streamline and optimize customer interactions: Omni-Channel Routing. This innovative feature intelligently distributes customer inquiries across various communication channels, ensuring efficient handling and

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Salesforce Success Recipe

Many of us would be familiar with Microsoft Office products especially Microsoft Excel. Microsoft Excel boasts powerful features like Formula and Macros. The formula alone is worth as you could almost create a single page application with the help of formula and there are very few who used it to its full potential. Then there

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