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AEM + AI Personalization: Delivering the Right Content to the Right Person at Scale

AEM AI Personalization Adobe Real-Time CDP Adobe Target Auto-Target Automated Personalization AEM Edge Delivery Services Adobe Experience Platform AEP Edge Network First-Party Data Third-Party Cookie Deprecation Cloudflare Workers HTMLRewriter GDPR WCAG App Builder Claude API Web SDK alloy.js Core Web Vitals AEM as a Cloud Service Developer Guide

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Getting Started with AEM Universal Editor and AI-Assisted Authoring

Most AEM teams still treat AI as a separate tool authors have to leave the editor to use. The Universal Editor changes that. With App Builder UI extensions and the @adobe/uix-sdk, you can inject AI copywriting, Firefly image variants, and WCAG accessibility scanning directly into the authoring surface as right rail panels and toolbar buttons. This guide covers the full setup: scaffolding with the AIO CLI, registering extensions under aem/universal-editor/1, and wiring server-side Claude API actions so API keys never reach the browser.

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The Multi-Brand Content Problem No One Talks About, And How the Best Companies Are Solving It

There’s a tension that lives inside every multi-brand organization, and most digital teams feel it every single day even if they can’t always name it. On one side: each brand in your portfolio has its own voice, visual identity, audience, and story. That distinctiveness is the whole point. It’s what makes your brands valuable. On

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Enhance Customer Service Efficiency with Salesforce Omni-Channel Routing

Introduction In today’s fast-paced business landscape, delivering exceptional customer service across multiple channels is crucial for maintaining a competitive edge. Salesforce, a leading customer relationship management (CRM) platform, offers a powerful solution to streamline and optimize customer interactions: Omni-Channel Routing. This innovative feature intelligently distributes customer inquiries across various communication channels, ensuring efficient handling and

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